Welcome To SPA^®!

 
What is SPA^®?

Service Provisioning & Activation platform is designed to provide flexible framework to support service provisioning and activation processes by automating service design and NMS activations.

SPA^® was designed according to e-TOM model in order to support medium-term and long-term CRM strategies of telco companies. SPA^® serves as a new layer that makes resource systems and CRM systems independent of each other.

• CRM gateway
• Workflow engine
• Decompositions
• Provisioning system gateway
• Workforce management gateway
• NMS gateway
• Frame system 

Next-generation services require fast, accurate activation. Thanks to personalized services, hybrid networks and end-to-end service guarantees service configuration is becoming more complex all the time.

Zero-touch, first time right automated fulfilment is the essence of multi-play service delivery. It ensures against provisioning delays, activation outages, and the subsequent SLA violations that result in customer churn.

SPA^® is capable to support and optimize the entire service delivery process from service design and resource assignment, to order taking, service activation, and upstream systems notification.